{"id":3097,"date":"2023-01-03T01:06:06","date_gmt":"2023-01-03T06:06:06","guid":{"rendered":"https:\/\/ayanaknowles.com\/?p=3097"},"modified":"2023-07-19T16:36:48","modified_gmt":"2023-07-19T20:36:48","slug":"customer-experience-best-customer-journey-repeat-business","status":"publish","type":"post","link":"https:\/\/ayanaknowles.com\/?p=3097","title":{"rendered":"3 Effective Strategies to Elevate Customer Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3097\" class=\"elementor elementor-3097\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fc6ea63 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fc6ea63\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-836db10\" data-id=\"836db10\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d3eb116 elementor-position-left elementor-vertical-align-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"d3eb116\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" data-attachment-id=\"3154\" data-permalink=\"https:\/\/ayanaknowles.com\/?attachment_id=3154\" data-orig-file=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/customer-experience-3024488_640.jpg?fit=640%2C465&amp;ssl=1\" data-orig-size=\"640,465\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"customer-experience-3024488_640\" data-image-description=\"&lt;p&gt;client and colleagues testimonials&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;client and colleague testimonials&lt;\/p&gt;\n\" data-large-file=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/customer-experience-3024488_640.jpg?fit=640%2C465&amp;ssl=1\" width=\"640\" height=\"465\" data-src=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/customer-experience-3024488_640.jpg?fit=640%2C465&amp;ssl=1\" class=\"attachment-full size-full wp-image-3154 lazyload\" alt=\"Testimonials\" data-attachment-id=\"3154\" data-permalink=\"https:\/\/ayanaknowles.com\/?attachment_id=3154\" data-orig-file=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/customer-experience-3024488_640.jpg?fit=640%2C465&amp;ssl=1\" data-orig-size=\"640,465\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"customer-experience-3024488_640\" data-image-description=\"&lt;p&gt;client and colleagues testimonials&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;client and colleague testimonials&lt;\/p&gt;\n\" data-large-file=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/customer-experience-3024488_640.jpg?fit=640%2C465&amp;ssl=1\" data-srcset=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/customer-experience-3024488_640.jpg?w=640&amp;ssl=1 640w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/customer-experience-3024488_640.jpg?resize=300%2C218&amp;ssl=1 300w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/customer-experience-3024488_640.jpg?resize=600%2C436&amp;ssl=1 600w\" data-sizes=\"auto, (max-width: 640px) 100vw, 640px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 640px; --smush-placeholder-aspect-ratio: 640\/465;\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">3 Effective Customer Service Strategies<\/h3><p class=\"elementor-image-box-description\">Winning customer service strategies include but are not limited to kindness, coaching and commitment. Check out these three tips for elevating the customer experience.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e28e57e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e28e57e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-996cb4d\" data-id=\"996cb4d\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7130517 elementor-widget elementor-widget-text-editor\" data-id=\"7130517\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1. Treat your employees the way you wish them to treat<br \/>your customers. Oftentimes, sales and customer service teams engage with customers more often than the leadership team.\u00a0 This means that management\u00a0relies on their performance when it comes to customer<br \/>engagement. When your goal is customer satisfaction, your number one, prime objective is employee appreciation. Everybody knows you can&#8217;t have one without the other. People enjoy doing business with individuals that are pleasant to be around. Kindness and appreciation are excellent motivators. Both contribute heavily to employee tenure, increased knowledge base, and annual recurring revenue (arr) from happy customers.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a9f3cfb\" data-id=\"a9f3cfb\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b879f7d elementor-widget elementor-widget-text-editor\" data-id=\"b879f7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>2.Personalize your approach. One thing customers have in<br \/>common is the joy they experience when\u00a0<br \/>establishments they patronize acknowledge them.\u00a0 \u00a0Showing appreciation to customers oftentimes renders the same outcome seen with employee appreciation.\u00a0 A quick gem; address customers by name when you call to follow up on their recent purchase experience.\u00a0Take note of their birthdays and send<br \/>them personalized greetings from your company. Coaching your sales team on intentionality during client engagement protects your pipeline, encourages repeat purchases and customer referrals.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-dc19593\" data-id=\"dc19593\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c963b0 elementor-widget elementor-widget-text-editor\" data-id=\"1c963b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>3. Give it your best plus three more. This means, going the extra mile for your employees with your commitment to their success. Likewise, coach your employees to<br \/>go the extra mile for the customers.\u00a0 Your competition<br \/>might be good at resolving<br \/>customer support issues, but can they be as courteous<br \/>and as cheerful as your team? Being mindful and<br \/>smiling may seem small, however, small details elevate customer experiences, and ultimately profitability. How about a smile with the service given by employees, and given to the customer? What a pleasure it is to be in the service of others.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-2732db8 e-grid e-con-boxed e-con e-parent\" data-id=\"2732db8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61e9652 elementor-widget elementor-widget-heading\" data-id=\"61e9652\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need a helpful hand with customer feedback?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e902502 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e902502\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-69af51f\" data-id=\"69af51f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f1199b8 elementor-widget elementor-widget-wpforms\" data-id=\"f1199b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-1096\"><form id=\"wpforms-form-1096\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"1096\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fposts%2F3097\" data-token=\"82bac83fa05298b4f4bc10dec4db9072\" data-token-time=\"1776568978\"><div class=\"wpforms-head-container\"><div class=\"wpforms-title\">Let&#039;s Connect<\/div><div class=\"wpforms-description\">Tell me more<\/div><\/div><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-1096-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><label class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\">*<\/span><\/label><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-1096-field_0\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][0][first]\" required><label for=\"wpforms-1096-field_0\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-1096-field_0-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][0][last]\" required><label for=\"wpforms-1096-field_0-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><\/div><div id=\"wpforms-1096-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-1096-field_1\">Email <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-1096-field_1\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][1]\" spellcheck=\"false\" required><\/div><div id=\"wpforms-1096-field_2-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-1096-field_2\">Comment or Message<\/label><textarea id=\"wpforms-1096-field_2\" class=\"wpforms-field-medium\" name=\"wpforms[fields][2]\" ><\/textarea><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"1096\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/ayanaknowles.com\/index.php?rest_route=\/wp\/v2\/posts\/3097\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-1096\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img decoding=\"async\" data-src=\"https:\/\/ayanaknowles.com\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner lazyload\" style=\"--smush-placeholder-width: 26px; 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