{"id":34,"date":"2020-01-12T16:31:42","date_gmt":"2020-01-12T21:31:42","guid":{"rendered":"https:\/\/demo.themeansar.com\/newsup\/lite\/?p=34"},"modified":"2023-07-19T16:23:17","modified_gmt":"2023-07-19T20:23:17","slug":"prospecting-lead-generating-sales-meeting-email-coldcall","status":"publish","type":"post","link":"https:\/\/ayanaknowles.com\/?p=34","title":{"rendered":"Top 5 ways to get more customers today"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"34\" class=\"elementor elementor-34\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1a1121 e-flex e-con-boxed e-con e-parent\" data-id=\"b1a1121\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bda0b69 elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"bda0b69\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-xxl\">My Top 5 Ways to Get More Customers Today!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8cd8ed5 e-flex e-con-boxed e-con e-parent\" data-id=\"8cd8ed5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29b945b elementor-widget elementor-widget-text-editor\" data-id=\"29b945b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><div><p>Building a pipeline full of qualified leads is the number one priority of all sales professionals. Prospecting is one of the top 5 ways to get more customers today! It can also be a challenging tasks for unprepared salespeople. However, when done right, prospecting can be an exciting experience that polishes your sales skills and allows you to find potential customers who are the perfect fit for your goods and services.<\/p><\/div><div><p>Here are the Top 5 trending tips for sales prospecting you need to know now!<\/p><\/div><div><p><b>1<\/b>. <strong>Create an ideal prospect profile<\/strong><\/p><\/div><div><p>New companies are created every day, in every industry.<\/p><\/div><div><p>So, first things first&#8230;<img decoding=\"async\" data-attachment-id=\"5550\" data-permalink=\"https:\/\/ayanaknowles.com\/?attachment_id=5550\" data-orig-file=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/SearchingGraphic.png?fit=1414%2C1999&amp;ssl=1\" data-orig-size=\"1414,1999\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"SearchingGraphic\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/SearchingGraphic.png?fit=640%2C905&amp;ssl=1\" data-recalc-dims=\"1\" class=\"alignnone wp-image-5550 lazyload\" data-src=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/SearchingGraphic.png?resize=163%2C163&#038;ssl=1\" alt=\"\" width=\"163\" height=\"163\" data-srcset=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/SearchingGraphic.png?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/SearchingGraphic.png?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/SearchingGraphic.png?resize=100%2C100&amp;ssl=1 100w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/SearchingGraphic.png?zoom=3&amp;resize=163%2C163&amp;ssl=1 489w\" data-sizes=\"auto, (max-width: 163px) 100vw, 163px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 163px; --smush-placeholder-aspect-ratio: 163\/163;\" \/><\/p><\/div><div><p>The first step is; to discover who is your\u00a0ideal customer, then create a database with the contact information of everyone you meet.<\/p><\/div><div><p>Start by creating profiles for each of the following groups:<\/p><\/div><ul><li>\u2028Who are your top five customers?<\/li><li>\u2028Who are your best five customers?<\/li><li>\u2028What industries benefit most from your product or service?<\/li><li>\u2028Where is the person in the organization that will purchase your goods?<\/li><\/ul><div><p>Pro Tip off the top!\u00a0 Sell the problem you solve.<\/p><\/div><div><p>After completing your research, use your ideal customer profile list and your existing company list to find businesses that match these criteria. This tactic is also known as account-based marketing, and it will help you focus on the bigger fish in the sea.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1b5e29 e-grid e-con-boxed e-con e-parent\" data-id=\"f1b5e29\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3bcd8d7 elementor-widget elementor-widget-text-editor\" data-id=\"3bcd8d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><div><p><strong>2. Identify ways to meet your ideal prospects<\/strong><\/p><\/div><div><p><img decoding=\"async\" data-attachment-id=\"5551\" data-permalink=\"https:\/\/ayanaknowles.com\/?attachment_id=5551\" data-orig-file=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/networking-graphic.png?fit=1414%2C2000&amp;ssl=1\" data-orig-size=\"1414,2000\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"networking graphic\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/networking-graphic.png?fit=640%2C905&amp;ssl=1\" data-recalc-dims=\"1\" class=\"alignnone wp-image-5551 lazyload\" data-src=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/networking-graphic.png?resize=139%2C139&#038;ssl=1\" alt=\"\" width=\"139\" height=\"139\" data-srcset=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/networking-graphic.png?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/networking-graphic.png?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/networking-graphic.png?resize=100%2C100&amp;ssl=1 100w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/networking-graphic.png?zoom=3&amp;resize=139%2C139&amp;ssl=1 417w\" data-sizes=\"auto, (max-width: 139px) 100vw, 139px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 139px; --smush-placeholder-aspect-ratio: 139\/139;\" \/>Start by researching the companies, and the titles of people who are your ideal purchaser or client. There are opportunities to meet on social media, at trade shows, and seminars?\u00a0 You may also meet them by way of introduction, better known as a referral.<\/p><\/div><div><p>Your presence at industry events and activity in social organizations add value and credibility to your brand. These are also resources that provide yet another opportunity for you to meet your ideal prospects.<\/p><\/div><div><div><p>In terms of their\u00a0digital presence: Which social media channels, newsfeeds, and other digital publications are they likely to use or visit?\u00a0<\/p><\/div><div><p>For example, if you\u2019re in\u00a0B2B sales, chances are most of your potential customers are on LinkedIn. This means you need to establish a strong presence on this platform. LinkedIn allows you to not only find out almost everything about a prospect but also to warm up your first approach through a mutual connection.<\/p><\/div><div><p>All this information will help you map out an action plan for showing up at the right places to meet your right fit customer, not followers that &#8220;like&#8221; but don&#8217;t buy.\u00a0 Remember, this is one of the top 5 ways to get more customers today!<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df05f7c elementor-widget elementor-widget-text-editor\" data-id=\"df05f7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><div><p><strong>3. Actively work on your call lists<\/strong><\/p><\/div><div><p>You\u2019ve got the cold call list and the warm lead list, and even a lost lead list.<\/p><\/div><div><p>Prioritize each list and then take some time each day to call the people on your lists.<\/p><\/div><div><p>First of all, don\u2019t underestimate the power of a phone call. Why?&#8230;<\/p><\/div><div><p>Because some research shows that\u00a069.9% of buyers accepted a call from new salespeople\u00a0and 28.6% of sellers admit that making phone calls to new contacts is very\/extremely effective.<\/p><\/div><div><p>Another tip is to be prepared. Write down a list of open-ended questions for all your prospect lists. When you stay ready, you don&#8217;t have to get ready.<\/p><p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 <img decoding=\"async\" data-attachment-id=\"3217\" data-permalink=\"https:\/\/ayanaknowles.com\/?attachment_id=3217\" data-orig-file=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/Purple-Modern-We-Are-Hiring-Customer-Service-Instagram-Post.png?fit=1080%2C1080&amp;ssl=1\" data-orig-size=\"1080,1080\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Purple Modern We Are Hiring Customer Service Instagram Post\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/Purple-Modern-We-Are-Hiring-Customer-Service-Instagram-Post.png?fit=640%2C640&amp;ssl=1\" data-recalc-dims=\"1\" class=\"alignnone  wp-image-3217 lazyload\" data-src=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/Purple-Modern-We-Are-Hiring-Customer-Service-Instagram-Post.png?resize=138%2C138&#038;ssl=1\" alt=\"\" width=\"138\" height=\"138\" data-srcset=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/Purple-Modern-We-Are-Hiring-Customer-Service-Instagram-Post.png?w=1080&amp;ssl=1 1080w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/Purple-Modern-We-Are-Hiring-Customer-Service-Instagram-Post.png?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/Purple-Modern-We-Are-Hiring-Customer-Service-Instagram-Post.png?resize=1024%2C1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/Purple-Modern-We-Are-Hiring-Customer-Service-Instagram-Post.png?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/Purple-Modern-We-Are-Hiring-Customer-Service-Instagram-Post.png?resize=768%2C768&amp;ssl=1 768w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/Purple-Modern-We-Are-Hiring-Customer-Service-Instagram-Post.png?resize=600%2C600&amp;ssl=1 600w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/Purple-Modern-We-Are-Hiring-Customer-Service-Instagram-Post.png?resize=100%2C100&amp;ssl=1 100w\" data-sizes=\"auto, (max-width: 138px) 100vw, 138px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 138px; --smush-placeholder-aspect-ratio: 138\/138;\" \/><\/p><\/div><div><p>Did you know that asking between 10\u201316 questions during a lead call will translate\u00a0to 73.8% greater success?<\/p><\/div><div><p>Get to know your customer! Call it chit-chat, the gift of gab, or the art of conversation; whichever phrase you like the best. This is where genuine dialogue occurs and you get over-standing about the challenges, wants, desires, and most importantly \u2013 you meet them at their point of exit; aka when they are ready to pay for a solution. When you maintain the conversation, qualifying leads becomes much easier.<\/p><\/div><div><p>Keep these top of mind:<\/p><\/div><ul><li>\u2028What are they looking for?<\/li><li>\u2028Do they have a specific solution to their problem in mind?<\/li><li>\u2028Do they have enough information?<\/li><li>\u2028Is there any information you can send them?<\/li><\/ul><div><p>\u2028Invite them to a discovery meeting, product demonstration, or group q&amp;a session that you\u2019re hosting.<\/p><\/div><div><p>Finally, call to touch base in a few days, then a few weeks, then a few months. In the end, it\u2019s all about building familiarity with you, your products, and your services. With consistent follow-up, you\u2019ll convert lukewarm leads into happy repeat buyers.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4980e4 elementor-widget elementor-widget-text-editor\" data-id=\"e4980e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><div><p><strong>4. Send personalized emails<\/strong><\/p><\/div><div><p>Providing valuable information in an email is a great way to reiterate the solutions your goods provide.<\/p><\/div><div><p>It&#8217;s been said that more than\u00a074.8% of buyers\u00a0say they prefer to be contacted by sellers via email. Furthermore, the open rate of personalized emails is now more than 28.6%<\/p><\/div><div><p>Some best practice tips:<\/p><\/div><ul><li>\u2028Make sure that the content is customized to each prospect\u2019s needs. Your task is to demonstrate what you know about their company or industry, and how your product addresses specific needs and provides solutions.<br class=\"Apple-interchange-newline\" \/><img decoding=\"async\" data-attachment-id=\"5559\" data-permalink=\"https:\/\/ayanaknowles.com\/?attachment_id=5559\" data-orig-file=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/email-graphic.png?fit=1414%2C1999&amp;ssl=1\" data-orig-size=\"1414,1999\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"email graphic\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/email-graphic.png?fit=640%2C905&amp;ssl=1\" data-recalc-dims=\"1\" class=\"wp-image-5559 alignright lazyload\" data-src=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/email-graphic.png?resize=208%2C208&#038;ssl=1\" alt=\"\" width=\"208\" height=\"208\" data-srcset=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/email-graphic.png?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/email-graphic.png?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/email-graphic.png?resize=100%2C100&amp;ssl=1 100w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/email-graphic.png?zoom=2&amp;resize=208%2C208&amp;ssl=1 416w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/email-graphic.png?zoom=3&amp;resize=208%2C208&amp;ssl=1 624w\" data-sizes=\"auto, (max-width: 208px) 100vw, 208px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 208px; --smush-placeholder-aspect-ratio: 208\/208;\" \/><\/li><li>\u2028Prepare your blog post and articles for desktop and mobile devices. In today&#8217;s fast-paced market, more than half of all emails are read on the go. In fact, emails that are optimized for mobile devices generate 15% higher click-through rates than those not optimized.<\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6264005 elementor-widget-divider--view-line_icon e-transform e-transform elementor-widget-divider--separator-type-pattern elementor-widget-divider--bg-round elementor-view-default elementor-widget-divider--element-align-center elementor-invisible elementor-widget elementor-widget-divider\" data-id=\"6264005\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:100,&quot;_transform_rotateZ_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.399999999999999911182158029987476766109466552734375,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\" style=\"--divider-pattern-url: url(&quot;data:image\/svg+xml,%3Csvg xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039; preserveAspectRatio=&#039;xMidYMid meet&#039; overflow=&#039;visible&#039; height=&#039;100%&#039; viewBox=&#039;0 0 24 24&#039; fill=&#039;black&#039; stroke=&#039;none&#039;%3E%3Cpath d=&#039;M14.2,4c0.3,0,0.5,0.1,0.7,0.3l7.9,7.2c0.2,0.2,0.3,0.4,0.3,0.7s-0.1,0.5-0.3,0.7l-7.9,7.2c-0.2,0.2-0.4,0.3-0.7,0.3s-0.5-0.1-0.7-0.3s-0.3-0.4-0.3-0.7l0-2.9l-11.5,0c-0.4,0-0.7-0.3-0.7-0.7V9.4C1,9,1.3,8.7,1.7,8.7l11.5,0l0-3.6c0-0.3,0.1-0.5,0.3-0.7S13.9,4,14.2,4z&#039;\/%3E%3C\/svg%3E&quot;);\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon elementor-divider__element\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-handshake\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M519.2 127.9l-47.6-47.6A56.252 56.252 0 0 0 432 64H205.2c-14.8 0-29.1 5.9-39.6 16.3L118 127.9H0v255.7h64c17.6 0 31.8-14.2 31.9-31.7h9.1l84.6 76.4c30.9 25.1 73.8 25.7 105.6 3.8 12.5 10.8 26 15.9 41.1 15.9 18.2 0 35.3-7.4 48.8-24 22.1 8.7 48.2 2.6 64-16.8l26.2-32.3c5.6-6.9 9.1-14.8 10.9-23h57.9c.1 17.5 14.4 31.7 31.9 31.7h64V127.9H519.2zM48 351.6c-8.8 0-16-7.2-16-16s7.2-16 16-16 16 7.2 16 16c0 8.9-7.2 16-16 16zm390-6.9l-26.1 32.2c-2.8 3.4-7.8 4-11.3 1.2l-23.9-19.4-30 36.5c-6 7.3-15 4.8-18 2.4l-36.8-31.5-15.6 19.2c-13.9 17.1-39.2 19.7-55.3 6.6l-97.3-88H96V175.8h41.9l61.7-61.6c2-.8 3.7-1.5 5.7-2.3H262l-38.7 35.5c-29.4 26.9-31.1 72.3-4.4 101.3 14.8 16.2 61.2 41.2 101.5 4.4l8.2-7.5 108.2 87.8c3.4 2.8 3.9 7.9 1.2 11.3zm106-40.8h-69.2c-2.3-2.8-4.9-5.4-7.7-7.7l-102.7-83.4 12.5-11.4c6.5-6 7-16.1 1-22.6L367 167.1c-6-6.5-16.1-6.9-22.6-1l-55.2 50.6c-9.5 8.7-25.7 9.4-34.6 0-9.3-9.9-8.5-25.1 1.2-33.9l65.6-60.1c7.4-6.8 17-10.5 27-10.5l83.7-.2c2.1 0 4.1.8 5.5 2.3l61.7 61.6H544v128zm48 47.7c-8.8 0-16-7.2-16-16s7.2-16 16-16 16 7.2 16 16c0 8.9-7.2 16-16 16z\"><\/path><\/svg><\/div>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6854dc0 elementor-widget elementor-widget-text-editor\" data-id=\"6854dc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><p><strong>5.\u00a0Ask for referrals<\/strong>\u2028<\/p><\/div><div><p>Start capitalizing on the work you have already done with customer and colleague testimonials!\u00a0 Now is the time to boost your business and brand with testimonials.<\/p><\/div><div><p>So often we don\u2019t utilize one of the most persuasive selling components in our\u00a0marketing\u00a0materials, which is the words of our own clients. Many creative people received wonderful compliments, flowers, and greeting cards but never use them for fear that they are bragging, or that it is too self-promotional.<\/p><\/div><div><p>Well of course it is self-promotional! That is what good marketing is!<\/p><\/div><div><p>When you have finished a project for a client, why not capture that moment in the client\u2019s own words to use for showing potential customers the value of your services?<\/p><\/div><div><p>Testimonials are even more crucial for creative businesses because it is often more difficult to set a value on most arts-related items and services. Seeing others talk about the value of working with you will help new customers more readily understand the value of your work.<\/p><p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<img decoding=\"async\" data-attachment-id=\"3154\" data-permalink=\"https:\/\/ayanaknowles.com\/?attachment_id=3154\" data-orig-file=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/customer-experience-3024488_640.jpg?fit=640%2C465&amp;ssl=1\" data-orig-size=\"640,465\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"customer-experience-3024488_640\" data-image-description=\"&lt;p&gt;client and colleagues testimonials&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;client and colleague testimonials&lt;\/p&gt;\n\" data-large-file=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/customer-experience-3024488_640.jpg?fit=640%2C465&amp;ssl=1\" data-recalc-dims=\"1\" class=\"wp-image-3154 lazyload\" data-src=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/customer-experience-3024488_640.jpg?resize=76%2C76&#038;ssl=1\" alt=\"Testimonials\" width=\"76\" height=\"76\" data-srcset=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/customer-experience-3024488_640.jpg?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/customer-experience-3024488_640.jpg?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/customer-experience-3024488_640.jpg?resize=100%2C100&amp;ssl=1 100w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/customer-experience-3024488_640.jpg?zoom=3&amp;resize=76%2C76&amp;ssl=1 228w\" data-sizes=\"auto, (max-width: 76px) 100vw, 76px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 76px; --smush-placeholder-aspect-ratio: 76\/76;\" \/><\/p><\/div><div><p>When your colleagues and clients express they are pleased with your product or service, that\u2019s the time to ask for a testimonial and a referral.<\/p><\/div><div><p>92.6% of B2B buyers are influenced by word of mouth. The best testimonials are persuasive and show a measurable goal has been reached, and use language that engages your potential clients and business partners.<\/p><\/div><div><p><b><i>Pro Tip:<\/i><\/b> Ask your clients and colleagues to write specific examples of improvements in one or two areas that resulted from your partnership.<\/p><\/div><div><p>You can respond with something like:<\/p><\/div><div><p>Thanks for your feedback. It is wonderful to hear about your success. What specifically has improved during our work together? Were you able to measure the differences?<\/p><\/div><div><p>The more measurable the testimonial, and the more your client speaks in their own words, the faster new business will be generated.<\/p><\/div><div><p><i><b>Pro Tip:<\/b><\/i> Don\u2019t be greedy! Testimonials and reviews are a two-way street. Extend this courtesy in kind to your colleagues and clients; as this is especially helpful in brand building and career growth.<\/p><\/div><div><p>The power of referrals is truly incredible, as\u00a073.4%\u00a0of executives\u00a0prefer to work with salespeople referred by someone they know.<\/p><\/div><div><p>This is a free-of-charge opportunity you simply can\u2019t afford to miss \u2013 ask your customers for referrals.<\/p><\/div><div><p>The best time to ask for a referral is immediately after the sale is made.<\/p><\/div><div><p>Why? Because this is when the experience is still fresh in the customer\u2019s mind. If the experience was positive, a massive\u00a091%\u00a0of customers would be\u00a0happy to provide a referral!<\/p><\/div><div><p>It\u2019s also important to keep in touch with your existing customers to ensure that they are still happy with your product\/service and with your company.<\/p><\/div><div><p>Once upon a time, s.a.a.s. was the acronym for &#8220;Service After A Sale&#8221;.\u00a0 Believe me, this is a best practice. Follow up a few days, then a few weeks, and lastly\u00a0 30-60 days after the transaction and simply say hello, and see how things are going.\u00a0 \u00a0 \u00a0<\/p><p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 <img decoding=\"async\" data-attachment-id=\"5560\" data-permalink=\"https:\/\/ayanaknowles.com\/?attachment_id=5560\" data-orig-file=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/calendarandclock-graphic.png?fit=1414%2C1999&amp;ssl=1\" data-orig-size=\"1414,1999\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"calendarandclock graphic\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/calendarandclock-graphic.png?fit=640%2C905&amp;ssl=1\" data-recalc-dims=\"1\" class=\"alignnone wp-image-5560 lazyload\" data-src=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/calendarandclock-graphic.png?resize=120%2C120&#038;ssl=1\" alt=\"\" width=\"120\" height=\"120\" data-srcset=\"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/calendarandclock-graphic.png?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/calendarandclock-graphic.png?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/calendarandclock-graphic.png?resize=100%2C100&amp;ssl=1 100w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/calendarandclock-graphic.png?zoom=2&amp;resize=120%2C120&amp;ssl=1 240w, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/calendarandclock-graphic.png?zoom=3&amp;resize=120%2C120&amp;ssl=1 360w\" data-sizes=\"auto, (max-width: 120px) 100vw, 120px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/120;\" \/><\/p><p>You can also send them invitations to an event, and share a blog post, or other content that you think would be valuable. The point is to show genuine interest in their success and ask who else they think can benefit from your goods and service. These are the top 5 ways to get more customers today! #salesgoals #pipeline #prospecting #leadgeneration #customerexperience #salespro<\/p><p>\u00a0<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22943db elementor-widget elementor-widget-heading\" data-id=\"22943db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need a helpful hand with sales coaching? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0417fd0 elementor-widget elementor-widget-wpforms\" data-id=\"0417fd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-1096\"><form id=\"wpforms-form-1096\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"1096\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fposts%2F34\" data-token=\"82bac83fa05298b4f4bc10dec4db9072\" data-token-time=\"1776568976\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-1096-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><label class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\">*<\/span><\/label><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-1096-field_0\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][0][first]\" required><label for=\"wpforms-1096-field_0\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-1096-field_0-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][0][last]\" required><label for=\"wpforms-1096-field_0-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><\/div><div id=\"wpforms-1096-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-1096-field_1\">Email <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-1096-field_1\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][1]\" spellcheck=\"false\" required><\/div><div id=\"wpforms-1096-field_2-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-1096-field_2\">Comment or Message<\/label><textarea id=\"wpforms-1096-field_2\" class=\"wpforms-field-medium\" name=\"wpforms[fields][2]\" ><\/textarea><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"1096\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/ayanaknowles.com\/index.php?rest_route=\/wp\/v2\/posts\/34\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-1096\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img decoding=\"async\" data-src=\"https:\/\/ayanaknowles.com\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner lazyload\" style=\"--smush-placeholder-width: 26px; 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Building a pipeline full of qualified leads is the number one priority of all sales professionals. Prospecting is one of the top 5 ways to get more customers today! It can also be a challenging tasks for unprepared salespeople. However, when done right, prospecting can be [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5789,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[20],"tags":[110,81,112,97,111,113,108,109,89],"class_list":["post-34","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-experience","tag-cold-calls","tag-customer-experience-customer-service","tag-emails","tag-lead-generating","tag-meetings","tag-pipeline","tag-prospecting","tag-quotas","tag-sales"],"aioseo_notices":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/Top5waystobuildsalespipelinetoday.png?fit=1200%2C1500&ssl=1","jetpack-related-posts":[{"id":5898,"url":"https:\/\/ayanaknowles.com\/?p=5898","url_meta":{"origin":34,"position":0},"title":"Sales Prospecting Begins with Your Sphere of Influence","author":"AYANAKNOWLES","date":"","format":false,"excerpt":"Sales prospecting is the first step in building a pipeline of qualified leads. 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Here are a few key reasons why cultivating a positive mindset is essential: Resilience in the Face of Challenges: A positive mindset empowers individuals to view challenges as opportunities for growth rather\u2026","rel":"","context":"In &quot;Customer Experience&quot;","block_context":{"text":"Customer Experience","link":"https:\/\/ayanaknowles.com\/?cat=20"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/10\/MINDSET-IS-EVERYTHING.jpg?fit=1080%2C1080&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/10\/MINDSET-IS-EVERYTHING.jpg?fit=1080%2C1080&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/10\/MINDSET-IS-EVERYTHING.jpg?fit=1080%2C1080&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/10\/MINDSET-IS-EVERYTHING.jpg?fit=1080%2C1080&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/10\/MINDSET-IS-EVERYTHING.jpg?fit=1080%2C1080&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":5825,"url":"https:\/\/ayanaknowles.com\/?p=5825","url_meta":{"origin":34,"position":2},"title":"Networking Here Now and Forever More","author":"AYANAKNOWLES","date":"","format":false,"excerpt":"Networking here now and forevermore","rel":"","context":"In &quot;Customer Experience&quot;","block_context":{"text":"Customer Experience","link":"https:\/\/ayanaknowles.com\/?cat=20"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/networking-graphic-1.png?fit=1200%2C757&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/networking-graphic-1.png?fit=1200%2C757&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/networking-graphic-1.png?fit=1200%2C757&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/networking-graphic-1.png?fit=1200%2C757&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/06\/networking-graphic-1.png?fit=1200%2C757&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":3216,"url":"https:\/\/ayanaknowles.com\/?p=3216","url_meta":{"origin":34,"position":3},"title":"Marketing Made Easy","author":"AYANAKNOWLES","date":"","format":"image","excerpt":"Build a sales marketing plan that attracts new business, today.","rel":"","context":"In &quot;Customer Experience&quot;","block_context":{"text":"Customer Experience","link":"https:\/\/ayanaknowles.com\/?cat=20"},"img":{"alt_text":"Best Steps to a Great Marketing Plan","src":"https:\/\/i0.wp.com\/ayanaknowles.com\/wp-content\/uploads\/2023\/01\/2.jpg?fit=480%2C1200&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":7063,"url":"https:\/\/ayanaknowles.com\/?p=7063","url_meta":{"origin":34,"position":4},"title":"3 Best 4th Quarter Business Tips","author":"AYANAKNOWLES","date":"","format":false,"excerpt":"Rev Up Your 4th quarter Business Success with these Proven Driving Strategies! 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