Hi! I’m Ayana, and for over 20 years, I’ve helped organizations just like yours move from start-up mom-and-pop, to major market competitors. Working as an internal consultant for growing organizations, I often volunteered to manage special projects focused on employee and client satisfaction. I was driven to discover the root cause of the challenges and take practical steps in developing and implementing new and modern policies and procedures. Every organization I worked with realized elevated customer experience scores, increased employee confidence, and significantly enhanced productivity. My passion for positioning organizations for success was unstoppable, and I was compelled to become a full-time, strategic partner for business leaders just like you. Together, we will face your growth challenges, overcome them and win! Are you ready? Let’s get started!