Category: Customer Experience

The customer experience begins with their first introduction to a brand’s logo, jingle, product, or service.  Business owners and their employees have a unique opportunity to provide an unforgettable experience to visitors and customers before, during, and after the transaction. Factors contributing to experience include but are not limited to building location, parking, brand logo colors, the kindness of the receptionist, and a smiling face on the website. https://ayanaknowles.com/?page_id=881

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